This Privacy Policy explains how Cardmonix may collect, use, store and protect information when you use our website and services.
We may collect information you provide when you create an account, contact support, request a trade, submit transaction information, or otherwise use Cardmonix services.
Depending on the service, this may include your name, contact details, payment or settlement information, account information, transaction details and information required for verification or fraud prevention.
We use information to provide and improve Cardmonix services, process and verify transactions, communicate with customers, provide customer support, prevent fraud and abuse, maintain security, comply with applicable legal obligations, and resolve disputes.
Cardmonix may use cookies, analytics, logs, device information and similar technologies to operate the website, remember preferences, understand website usage and improve performance. You can manage cookies through your browser settings where supported.
We do not sell personal information as a business practice. We may share information with service providers, payment or technology partners, professional advisers, regulators, law-enforcement authorities, or other parties where reasonably necessary to provide services, protect Cardmonix, prevent fraud, or comply with law.
We use reasonable administrative, technical and organizational measures intended to protect information against unauthorized access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary for the purposes described in this policy, including service delivery, security, dispute resolution, record keeping and legal or regulatory requirements.
Subject to applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing. Requests may be subject to identity verification and legal exceptions.
Our website or services may link to or interact with third-party services. Their privacy practices are governed by their own policies, and Cardmonix is not responsible for the privacy practices of independent third parties.
Cardmonix services are not intended for children who are not legally able to enter into applicable transactions. We do not knowingly request personal information from children for the purpose of providing trading services.
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date where appropriate.
For privacy questions or requests, contact Cardmonix through our Contact page or email support@cardmonix.com.